*** **************** As of today, December 6, 2022, I am still waiting to receive tracking information or an e-mail notifying me that my order has been shipped and is on the way. We hope these pre-order items will be shipping by the end of this week. We are slowly receiving the pre-order items, and we will ship them as soon as we can complete your order. If you are no longer interested In the pre-order items, I can offer store credit. I can also offer to replace the pre order items with something we have in stock.
I can offer to invoice you for shipping if you want the order to ship separately (THIS IN CASE YOU HAVE NON-PRE-ORDER ITEMS IN YOUR ORDER). The details of the pre-order were specified in the description of the listing. I e-mailed the business on 11/28/22 to try to get this issue addressed, and this is the response that I received on : From: ***************** (Dash of Glitter)Nov 29, 2022, 18:51 GMT-5 This is an automated message please, if you need more detailed information or have other questions, do not hesitate to write back.Your order includes a pre-order item! The order will be shipped when the item arrives at the warehouse. They took the money from my banking account.
However, I am still waiting to receive tracking information. I bought an outfit from Dash of Glitter for my granddaughter on November 12th.
#Dash of glitter full#
Additionally, BBB requests you add a statementexplaining how consumers can view the full details of your guarantee or add the full guarantee details toyour website.Īs of February 22, 2022, Dash of Glitter advertises "100% Satisfaction Guaranteed" and product guarantees.
#Dash of glitter code#
The Code also states sellers ormanufacturers should advertise that a product or service is warranted or guaranteed only if the seller ormanufacturer promptly and fully performs its obligations under the warranty or guarantee.BBB would like to request a copy of your guarantee. BBB requested as Dash of Glitter's policy did not provide full refunds upon request BBB requested they modify their advertising to discontinue the term “guarantee.”īBB Code of Advertising states when using the term “warranty” or “guarantee” the advertiser shouldclearly and conspicuously include a statement that the complete details of the guarantee can be seen priorto the sale which could include putting it on the seller’s website. "īBB Code of Advertising states advertisers should only use “satisfaction guarantee” or similarrepresentations in advertising if the seller or manufacturer refunds the full purchase price of theadvertised product or service at the consumer's request.BBB requested Dash of Glitter to provide us with a copy of their guaranty policy and a response if they offered full refunds upon request. On February 3, 2022, BBB contacted Dash of Glitter regarding advertising product guarantee claims and a satisfaction guarantee on their website.
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